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Frequently Asked Questions
From information on our care options to a detailed list of amenities, answers about pets and much more, our Frequently Asked Questions provide a helpful overview of everything Dial Senior Living has to offer. Read on to see if your question is answered here, or contact us today for additional details.
What senior lifestyle options are available?
Dial Senior Living Communities offers Independent Living, Assisted Living and Memory Care. If you aren’t sure what type of care you need, please contact us today.
How is my care level determined?
Before move-in, Dial Senior Living Communities team of nurses will assess your current health and review your medical history to determine the best care for you. We will also discuss your own preferences, including your day-to-day routines, to develop the best plan for you.
Do you provide doctor recommendations?
While residents may keep their current physicians, we can also help them find physicians closer to the community. We have regular visits to our communities from some doctors, but there is no obligation to use them. We offer transportation for our residents who need a ride to a doctor’s appointment, for an additional fee.
What is your ratio of residents to team members?
We are resident-focused. Our team is built around each resident’s specific needs, not on a set time predicted to meet their needs. At Dial Senior Living Communities we offer personalized care for each resident, ensuring that everyone is treated with respect, kindness and comprehensive care.
What is the average age of your residents?
While the age of our residents varies, the average resident is in their mid-80s.
Do you allow Pets?
At Dial Senior Living Communities we love our pets as much as you do! We understand that your pet is just as much a part of your family as anyone else. That is why at all of our communities we welcome your furry or feathered family members and even the ones that swim (as long as they can do so in 50 gallons of water or less). So whether you talk, purr, bark, or just swim around all day, you’re welcome at our Communities!
How does dining work? Are residents able to eat only at mealtimes?
We serve three meals a day and our chefs serve residents restaurant style. In addition to the delicious entrees featured at each meal, if a resident is unable to join us for dinner, we are able to deliver food to their room.
What type of activities do you offer?
Our activities and programs are specifically designed to engage our residents in five areas of wellness. We focus on physical, social, emotional, intellectual and spiritual wellness.
Can loved ones see what Activities and Programs are being offered?
Dial Senior Living Communities utilizes LifeLoop to monitor and support our resident’s activities and participation in our various programs. Learn more about LifeLoop and sign up today for access.
Can residents request specific activities or events?
Absolutely! We are always looking for new events and activities that engage our residents.
How much does Senior Living cost?
The cost to live at Dial Senior Living Communities is based on each resident’s individualized plan. Our Affordability Calculator can help you see your current monthly expenses. This may be helpful to consider when planning your senior living expenses.
What is included in the costs?
Our base rate in assisted living and memory care includes 3 meals a day, housekeeping, laundry service, an emergency safety alarm system, wellness checks, transportation to community programs and all of our in-house activities.
How do I arrange a tour of a Dial Senior Living Community?
You may schedule a tour by contacting an individual community or by calling us at 402-964-0099. During this visit we will talk to you about your individual circumstances and how we can best serve your needs.
Are there limits on visiting hours?
As this is our residents’ home, we welcome visitors and will always work with our family and friends to visit loved ones at a time that works best for them.